EV · B64
EV stuck in Cradley Heath? 24/7 flatbed recovery
EV recovery done the way manufacturers require - flatbed only, tow mode set, HV isolated on accident jobs.
Every EV we recover in Cradley Heath rides on a flatbed with the drive wheels lifted. Any other method risks the motor. Tow mode set, HV isolated on accident jobs, soft straps clear of the battery pack.
Common ev callouts we see in Cradley Heath
- 12V auxiliary battery flat - blocks door unlock and HV startup
- HV battery below reserve at motorway services
- Regenerative braking fault triggering limp mode
- Charging port stuck locked around a connector
- Software update failure leaving the car unresponsive
- Accident recovery where HV isolation is required
Loading a ev properly
Flatbed only - EVs must be transported with drive wheels off the ground. Weight band: 1.7-2.6 tonnes (Model 3 through to EV6/e-tron).
- EVs are always flatbedded - towing on any wheels risks motor damage
- Tow mode engaged via touchscreen (Tesla/Polestar/Hyundai/Kia differ)
- HV isolation checked on any accident recovery before straps go on
Strapping & tie-down
Soft axle straps, HV battery pack clearance checked, no chassis hooks near pack.
Key handling & tow mode
Card/fob wake, tow mode enabled via touchscreen before winching.
Paperwork on collection
- Driver ID checked against V5 or lease document
- HV isolation confirmed and logged on accident jobs
- Photo condition report front, rear, flanks and charge port area
What moves the price
- Distance and time of day
- Whether you need transport to a specific charge point or dealer
- Vehicle weight - larger SUVs sit at the top of our rate band
- Accident jobs with HV isolation take longer on scene and are quoted accordingly
Everything is quoted flat over the phone — no hidden call-out fees.
Cradley Heath — what we see on the ground
Cradley Heath is a industrial patch and most of our electric vehicles callouts here cluster around Mousesweet Brook and Anchor industrial estate. Access varies from light industrial units up to service yards behind Anchor industrial estate, which is why we brief drivers on the specific street before dispatch.
Nearby ev recovery
FAQs — EV recovery in Cradley Heath
Can you tow an EV on a dolly in Cradley Heath?
No - EVs must be flatbedded. Towing on any wheel risks motor damage. Every EV recovery from us is on a flatbed with all four wheels lifted.
My 12V is dead and I cannot open the doors in Cradley Heath?
Common - we bring a booster and know the manual door releases on Model 3, Model Y, Ioniq 5, EV6 and most others.
Flat HV battery at a Cradley Heath services - can you charge me on scene?
Not on scene. We flatbed to the nearest working rapid charger of your choice, or to your home or a dealer.
Accident EV recovery in Cradley Heath - do you handle HV isolation?
Yes - driver checks HV isolation before straps go on, logs it, and if isolation cannot be confirmed we escalate to fire service before loading.
Book electric vehicle recovery for Cradley Heath
Flat quote over the phone for jobs into and out of Cradley Heath. No hidden call-out fees, no per-mile bolt-ons.