Legal
Privacy Policy
How we handle your information when you contact us, request recovery or use this website.
This policy explains what data Recovery Birmingham 247 collects, why we collect it, and what rights you have. It is written by us, the business — not a generic template — and reflects how we actually operate.
Who we are
Recovery Birmingham 247, based at Pound Road, Oldbury, B68 8NB. Reach us on 07402 666 687.
What we collect
- Name and contact details you give us when you call, message or fill in our callback form.
- Vehicle details, location and job notes needed to dispatch a recovery.
- Basic invoice information for paid work.
- Standard website analytics (page views, device, referring source) to help us improve the site.
Why we use it
- To respond to your enquiry and carry out the recovery work.
- To take payment and keep accounting records as required by law.
- To improve our service and website.
How long we keep it
Job records and invoices are kept for the period required by UK tax and accounting law (currently six years). Contact-only enquiries that do not turn into a job are deleted within 12 months.
Who we share it with
We do not sell your data. We may share information with our payment provider, accountant and, where relevant, insurers or partner recovery operators we use to fulfil a job. We will only share what is necessary.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call 07402 666 687 and we will respond within 30 days.
Cookies
See our Cookie Policy for details of cookies used on this site.