EV · DY4
Dudley Port EV recovery - flatbed only, tow mode set
EV recovery done the way manufacturers require - flatbed only, tow mode set, HV isolated on accident jobs.
Every EV we recover in Dudley Port rides on a flatbed with the drive wheels lifted. Any other method risks the motor. Tow mode set, HV isolated on accident jobs, soft straps clear of the battery pack.
Loading a ev properly
Flatbed only - EVs must be transported with drive wheels off the ground. Weight band: 1.7-2.6 tonnes (Model 3 through to EV6/e-tron).
- EVs are always flatbedded - towing on any wheels risks motor damage
- Tow mode engaged via touchscreen (Tesla/Polestar/Hyundai/Kia differ)
- HV isolation checked on any accident recovery before straps go on
Strapping & tie-down
Soft axle straps, HV battery pack clearance checked, no chassis hooks near pack.
Common ev callouts we see in Dudley Port
- 12V auxiliary battery flat - blocks door unlock and HV startup
- HV battery below reserve at motorway services
- Regenerative braking fault triggering limp mode
- Charging port stuck locked around a connector
- Software update failure leaving the car unresponsive
- Accident recovery where HV isolation is required
Key handling & tow mode
Card/fob wake, tow mode enabled via touchscreen before winching.
Paperwork on collection
- Driver ID checked against V5 or lease document
- HV isolation confirmed and logged on accident jobs
- Photo condition report front, rear, flanks and charge port area
What moves the price
- Distance and time of day
- Whether you need transport to a specific charge point or dealer
- Vehicle weight - larger SUVs sit at the top of our rate band
- Accident jobs with HV isolation take longer on scene and are quoted accordingly
Everything is quoted flat over the phone — no hidden call-out fees.
Dudley Port — what we see on the ground
Postcodes across DY4 sit inside the Sandwell MBC area, and electric vehicles tend to break down where they are being used — school runs near the Birmingham Canal Navigations junction, deliveries into Dudley Port industrial estate, or on light industrial units where a jump-start is often faster than a tow.
FAQs — EV recovery in Dudley Port
Flat HV battery at a Dudley Port services - can you charge me on scene?
Not on scene. We flatbed to the nearest working rapid charger of your choice, or to your home or a dealer.
Accident EV recovery in Dudley Port - do you handle HV isolation?
Yes - driver checks HV isolation before straps go on, logs it, and if isolation cannot be confirmed we escalate to fire service before loading.
Can you tow an EV on a dolly in Dudley Port?
No - EVs must be flatbedded. Towing on any wheel risks motor damage. Every EV recovery from us is on a flatbed with all four wheels lifted.
My 12V is dead and I cannot open the doors in Dudley Port?
Common - we bring a booster and know the manual door releases on Model 3, Model Y, Ioniq 5, EV6 and most others.
Nearby ev recovery
Electric vehicle recovery in Dudley Port — the short version
If you are calling from Dudley Port (DY4) about a ev that needs recovering, we cover you 24/7 from our Oldbury base 3 miles away. Flat pricing quoted before we roll, right truck for the vehicle, driver who knows the postcode.
Book electric vehicle recovery for Dudley Port
Direct line to the operations desk covering Dudley Port. If the phone rings, someone is coming.