EV · B18 · B19
Hockley EV recovery - flatbed only, tow mode set
EV recovery done the way manufacturers require - flatbed only, tow mode set, HV isolated on accident jobs.
From Oldbury to Hockley is 5 miles. Enough time to talk you through waking the car - Tesla, Polestar, Hyundai and BMW all differ - and to bring a booster for the 12V that is probably why you cannot open the doors.
Loading a ev properly
Flatbed only - EVs must be transported with drive wheels off the ground. Weight band: 1.7-2.6 tonnes (Model 3 through to EV6/e-tron).
- EVs are always flatbedded - towing on any wheels risks motor damage
- Tow mode engaged via touchscreen (Tesla/Polestar/Hyundai/Kia differ)
- HV isolation checked on any accident recovery before straps go on
Strapping & tie-down
Soft axle straps, HV battery pack clearance checked, no chassis hooks near pack.
Common ev callouts we see in Hockley
- 12V auxiliary battery flat - blocks door unlock and HV startup
- HV battery below reserve at motorway services
- Regenerative braking fault triggering limp mode
- Charging port stuck locked around a connector
- Software update failure leaving the car unresponsive
- Accident recovery where HV isolation is required
Key handling & tow mode
Card/fob wake, tow mode enabled via touchscreen before winching.
Paperwork on collection
- Driver ID checked against V5 or lease document
- HV isolation confirmed and logged on accident jobs
- Photo condition report front, rear, flanks and charge port area
What moves the price
- Distance and time of day
- Whether you need transport to a specific charge point or dealer
- Vehicle weight - larger SUVs sit at the top of our rate band
- Accident jobs with HV isolation take longer on scene and are quoted accordingly
Everything is quoted flat over the phone — no hidden call-out fees.
Hockley — what we see on the ground
Hockley's industrial layout means a ev job here could be anywhere from Hockley industrial units to a residential turning near Hockley Circus. Our drivers know which routes take a long-deck truck and which do not — that is the difference between a 40-minute recovery and a two-hour re-route.
FAQs — EV recovery in Hockley
Flat HV battery at a Hockley services - can you charge me on scene?
Not on scene. We flatbed to the nearest working rapid charger of your choice, or to your home or a dealer.
Accident EV recovery in Hockley - do you handle HV isolation?
Yes - driver checks HV isolation before straps go on, logs it, and if isolation cannot be confirmed we escalate to fire service before loading.
Can you tow an EV on a dolly in Hockley?
No - EVs must be flatbedded. Towing on any wheel risks motor damage. Every EV recovery from us is on a flatbed with all four wheels lifted.
My 12V is dead and I cannot open the doors in Hockley?
Common - we bring a booster and know the manual door releases on Model 3, Model Y, Ioniq 5, EV6 and most others.
Nearby ev recovery
Electric vehicle recovery in Hockley — the short version
If you are calling from Hockley (B18/B19) about a ev that needs recovering, we cover you 24/7 from our Oldbury base 5 miles away. Flat pricing quoted before we roll, right truck for the vehicle, driver who knows the postcode.
Electric vehicle recovery in Hockley — ring the dispatch line
Live dispatcher on the phone, driver on the same rota that covers Hockley tonight. No IVR, no membership lookup, no callback service.