EV · DY5
Quarry Bank EV recovery - flatbed only, tow mode set
EV recovery done the way manufacturers require - flatbed only, tow mode set, HV isolated on accident jobs.
From Oldbury to Quarry Bank is 6 miles. Enough time to talk you through waking the car - Tesla, Polestar, Hyundai and BMW all differ - and to bring a booster for the 12V that is probably why you cannot open the doors.
Common ev callouts we see in Quarry Bank
- 12V auxiliary battery flat - blocks door unlock and HV startup
- HV battery below reserve at motorway services
- Regenerative braking fault triggering limp mode
- Charging port stuck locked around a connector
- Software update failure leaving the car unresponsive
- Accident recovery where HV isolation is required
Loading a ev properly
Flatbed only - EVs must be transported with drive wheels off the ground. Weight band: 1.7-2.6 tonnes (Model 3 through to EV6/e-tron).
- EVs are always flatbedded - towing on any wheels risks motor damage
- Tow mode engaged via touchscreen (Tesla/Polestar/Hyundai/Kia differ)
- HV isolation checked on any accident recovery before straps go on
Strapping & tie-down
Soft axle straps, HV battery pack clearance checked, no chassis hooks near pack.
Key handling & tow mode
Card/fob wake, tow mode enabled via touchscreen before winching.
Paperwork on collection
- Driver ID checked against V5 or lease document
- HV isolation confirmed and logged on accident jobs
- Photo condition report front, rear, flanks and charge port area
What moves the price
- Distance and time of day
- Whether you need transport to a specific charge point or dealer
- Vehicle weight - larger SUVs sit at the top of our rate band
- Accident jobs with HV isolation take longer on scene and are quoted accordingly
Everything is quoted flat over the phone — no hidden call-out fees.
Quarry Bank — what we see on the ground
Quarry Bank is a industrial patch and most of our electric vehicles callouts here cluster around Delph Locks and Merry Hill fringe estates. Access varies from light industrial units up to service yards behind Merry Hill fringe estates, which is why we brief drivers on the specific street before dispatch.
Nearby ev recovery
FAQs — EV recovery in Quarry Bank
Can you tow an EV on a dolly in Quarry Bank?
No - EVs must be flatbedded. Towing on any wheel risks motor damage. Every EV recovery from us is on a flatbed with all four wheels lifted.
My 12V is dead and I cannot open the doors in Quarry Bank?
Common - we bring a booster and know the manual door releases on Model 3, Model Y, Ioniq 5, EV6 and most others.
Flat HV battery at a Quarry Bank services - can you charge me on scene?
Not on scene. We flatbed to the nearest working rapid charger of your choice, or to your home or a dealer.
Accident EV recovery in Quarry Bank - do you handle HV isolation?
Yes - driver checks HV isolation before straps go on, logs it, and if isolation cannot be confirmed we escalate to fire service before loading.
Electric vehicle recovery in Quarry Bank — ring the dispatch line
Direct line to the operations desk covering Quarry Bank. If the phone rings, someone is coming.