Emergency recovery, lines open now
Emergency car recovery in Birmingham
If the vehicle has stopped and you are stood next to it, ring first and read later. A dispatcher answers day or night.
- Lines open now, 24/7, 365
- Insured and licensed operators
- Fixed price before we set off
Emergency means the vehicle is somewhere it should not be and every minute matters. A live lane, a slip road, a junction, a car park exit, a bus stop. Ring the number, tell us where you are, and we get a truck moving.
If you are on a motorway or a dual carriageway, get out of the passenger side, stand behind the barrier and ring 999 first. Then ring us. We will pick the job up as soon as the scene is safe to attend.
You get a fixed price on the call. No meter running, no revised figure when the driver sees the badge on the bonnet.
What happens when you ring
- 1A real person answers, not a queue and not a callback form.
- 2We take your location first, then the vehicle details.
- 3You get a price and an ETA before the truck leaves.
- 4The nearest driver is assigned and heads to you.
- 5The vehicle is loaded and taken wherever you need it.
What we need from you
- Where you are, postcode, junction or marker post
- Whether you are in a live lane
- Make, model and registration
- Whether it rolls and steers
- How many passengers are with you
- Where the vehicle needs to go
Where we cover
Birmingham, Oldbury, Dudley, Walsall, Wolverhampton, Solihull, West Bromwich, Sutton Coldfield, Halesowen, Stourbridge.
Questions people ask
- How quickly can you reach me in an emergency?
- You get a live ETA on the call. Drivers work out of Oldbury and across the region around the clock, so most jobs inside the patch are reached inside the hour and often much faster.
- I am on the motorway, what should I do first?
- Get behind the barrier on the nearside, put a high visibility vest on if you have one, and ring 999. Motorway lanes are managed by the police and traffic officers. Ring us straight after and we attend once the scene is safe.
- Do you charge more at night?
- Night and weekend work is priced on the call like everything else. Whatever figure you are given before the truck sets off is the figure you pay.
- Can you take passengers as well as the car?
- Yes, within the cab seating available. Tell the dispatcher how many of you there are so the right truck is sent.
- My car has stopped but I am safely parked, is that still an emergency?
- It is still same day work, but if you are safe and off the road you may get a better price by booking a planned move instead. The dispatcher will tell you honestly which one you need.
Stopped right now?
Ring the dispatcher, give your location, and a truck is assigned on the call.