When storage is needed
Common reasons include: an insurer needs to assess a vehicle after an accident before deciding its fate, a garage can't take the car in immediately, the owner is away or unavailable, or a non-runner needs somewhere secure while paperwork or repairs are sorted.
What secure storage should offer
At a minimum, a storage facility should be secure and off the public road, ideally covered or under CCTV, with clear access arrangements so you or your insurer's engineer can view the vehicle when needed.
How storage is usually charged
Storage is typically charged per day after any initial free period, and rates vary depending on vehicle size and facility. Always ask for the daily rate and any conditions upfront, so you're not surprised by a bill if collection is delayed.
Insurance claims and storage
If a vehicle is being stored as part of an insurance claim (for example following a non-fault accident), reasonable storage charges can often be recovered as part of the claim — keep clear records and invoices, and check with your insurer about how long storage may reasonably continue before it needs resolving.
Getting the vehicle released
When you're ready to collect or have it transported onward, confirm identification requirements (such as proof you're the registered keeper or have authority to collect) and any outstanding balance before arranging the next stage of transport.
Avoiding unnecessary storage costs
The best way to minimise storage costs is to arrange onward transport or collection as promptly as your situation allows, and to ask upfront whether a free period applies before daily charges start.
Frequently asked questions
- Who pays for storage after a non-fault accident?
- Reasonable storage costs can often be recovered from the at-fault party's insurer as part of a claim, but check with your own insurer about how this is handled and any time limits.
- Is there usually a free storage period?
- Some firms offer a short grace period before daily charges apply, but this isn't universal — always ask when the vehicle goes into storage.
- Can I view my car while it's in storage?
- You should be able to arrange access, particularly if an insurer's engineer needs to inspect it — ask the storage provider about their access process.
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